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Struggling with Addiction or Mental Health?
Starting Points for Support
If you or someone you love is struggling with debilitating mental health challenges or addiction, you are not alone and you are not beyond help.
This page is designed as a starting place. Whether the struggle involves gambling, drugs, alcohol, or another substance use disorder, taking the first step toward support can feel overwhelming. Sometimes the hardest part is simply knowing where to begin.
Here you will find trusted contact numbers, crisis lines, and reputable websites to help individuals and families access professional support. These resources are meant to provide immediate guidance, connection, and direction toward recovery and stabilization.
Reclaiming your health and personal power does not happen all at once. It begins with one call, one conversation, one moment of courage. If things feel urgent or unsafe, please use the crisis resources listed here right away.
Support is available. Healing is possible. And no matter how stuck things may feel today, change can begin with a single step.
What Is Addiction?
Addiction is a pattern of using a substance or engaging in a behaviour in a way that becomes difficult to control, continues despite negative consequences, and begins to interfere with daily life.
It is not a lack of willpower. It is a condition where the brain’s reward system becomes wired to prioritize the substance or behaviour over health, relationships, responsibilities, and long-term wellbeing.
Addiction can involve alcohol, drugs, gambling, gaming, pornography, shopping, or other compulsive behaviours. The substance or behaviour may temporarily relieve pain, stress, or emotional discomfort, but over time it creates more problems than it solves.
How Do You Know If It’s Becoming a Problem?
You may have a problem if:
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You try to cut back, but can’t.
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You think about it often or feel preoccupied with it.
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You need more of it to get the same effect.
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You feel irritable, anxious, or low when you stop.
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It is affecting your relationships, work, school, or finances.
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You hide or minimize how much you’re using.
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People close to you have expressed concern.
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You continue despite clear consequences.
A simple question to clarify whether you have an addiction or not: “Is this behaviour giving me more problems than it is solving?”
If the honest answer is yes, it may be time to reach out for support.
Seeking help does not mean something is wrong with you. It means you are ready for change.
Are you a family member needing help?
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Call the support line that suits your needs and start by getting support for yourself and anyone else who's in the struggle alongside you. You are not alone. Being in a community with other families navigating the same is where your own healing can begin.
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Do your research on the path that best aligns with your family's needs and be ready for when your loved one decides to start their healing journey. Your loved one needs to have the willingness and desire to heal. In the meantime, gather your resources and build a supportive plan that can be enacted the moment your loved one says the are ready for help.
Tips for Getting Connected and Being Ready
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Many programs require a referral from a mental health professional, family doctor, counsellor, or community health worker, so start this process and build your support team.
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For publicly funded treatment, start by contacting your local mental health and addiction services team or dial 8-1-1 for navigation support.
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Some programs accept self-referrals, especially youth programs like Peak House and Foundry.
Crisis Intervention Lines Serving BC, Canada
If you or your loved one is experiencing a crisis situation, start here.
Immediate Crisis & Safety
Call 9-1-1 -- Emergency (life-threatening)
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for immediate help for emergencies
Call or text 9-8-8 -- Suicide & Mental Health Crisis
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National Suicide Crisis & Support Line (available anywhere in BC)
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1-800-SUICIDE (1-800-784-2433) — BC Suicide Prevention and Intervention Line (24/7)
Learn more about BC's Harm Reduction and Substance Use Services at
https://www.bccdc.ca/our-services/programs/harm-reduction-substance-use-services
Mental Health Support Lines
310-6789 — BC Mental Health Support Line
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Available 24/7 for emotional support, crisis support, and connection to local resources (no area code needed)
Substance Use & Addiction Support
1-800-663-1441 — Alcohol and Drug Information and Referral Service
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ADIRS) – referral to addiction treatment and supports across BC
1-888-795-6111 — Gambling Support BC
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free confidential help and information for problem gambling support
Additional Regional Supports in BC
1-888-353-CARE (2-2-7-3) — Interior BC crisis support option
Crisis Centres (multiple local numbers)
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Crisis Intervention & Suicide Prevention Centre BC: 1-866-661-3311
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BC Seniors’ Distress Line: 604-872-1234
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BC211 — Call or text 2-1-1 for navigation to local mental health, addiction, housing, and community services available in your area
Indigenous & Culturally Specific Crisis Support
KUU-US Crisis Line Society (24/7)
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Adult/Elder line: 250-723-4050
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Youth line: 250-723-2040
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Toll-free: 1-800-588-8717
1-855-242-3310 -- Hope for Wellness Help Line (24/7 nationwide)
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available for Indigenous people, phone and online chat
Youth & Family Support
Kids Help Phone
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Call: 1-800-668-6868
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Text: 686868
1-800-665-1822 -- Kelty Mental Health Resource Centre
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24/7 support for children, teens, and young adults with counselling and referrals
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support for families and youth navigating mental health and substance use systems
Longer Term Healing Solutions
The following programs usually include and most offer combinations of:
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Individual and group therapy
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Trauma-informed care
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Life skills and relapse prevention
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Peer and family support
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Aftercare planning and continued community supports
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Holistic activities (recreation, education, wellness)
These programs are designed to move beyond short-term crisis stabilization toward lasting recovery, improved mental health, and sustainable life changes.
Homewood Ravensview - Mental Health & Addiction Treatment
Phone: 1‑438‑258‑0726 (intake)
Website: https://ravensview.com/
A comprehensive inpatient treatment centre offering evidence-based care for substance use, trauma, anxiety, depression, PTSD, and co-occurring disorders. They offer tailored programs including dedicated support for young adults (My Path Program), alongside adult and specialized groups.
Who: Young adults (19+), adults, veterans, first responders
Type: 9-week Inpatient treatment & structured recovery
Focus: Addiction, trauma, depression, anxiety, co-occurring issues
Locations: Vancouver Island (North Saanich) and Langley, BC
Peak House - Youth Addiction Treatment (Vancouver, BC)
Phone: 604‑253‑2187
Email: admin@peakhouse.ca
Website: https://peakhouse.ca/
A trauma-informed, residential, live-in program focused on helping youth (adolescents and emerging adults) address substance use challenges in a supportive community environment. The program emphasizes relationships, routine, life skills, and clinical counselling to support long-term change.
Who: Youth with problematic substance use
Type: 10-week residential treatment
Focus: Addiction, trauma-informed care, life skills
Location: Vancouver, BC
Foundry Centres (Across BC)
Foundry offers free, youth-friendly services for young people aged 12–24, including mental health care, substance use support, peer support, and counselling all in one place and designed to be comfortable, non-judgmental, and accessible.
Who: Ages 12–24
Type: Community-based support
Focus: Mental health, substance use, physical health, peer support
Locations: Multiple sites across BC (check local centre)
BC Children’s Hospital
Provincial Youth & Young Adult Substance Use Program
Phone: 604-875-2155
Email: accessandflowyaya@cw.bc.ca.
Website: https://www.bcchildrens.ca/clinics-services/substance-use-services
A live-in treatment option for youth and young adults with complex substance use and concurrent mental health needs. This program offers therapy, life skills training, recreational activities, and family support as participants prepare to return to their communities.
Who: Youth & young adults needing intensive support
Type: Live-in treatment via referral
Focus: Mental health, substance use, life skills
BC Health Authority-Connected Live-In Treatment Programs
Across BC, there are province-funded bed-based services that include detox, stabilization, treatment, and transitional care for youth and young adults with substance use issues. Access typically begins through a referral from a healthcare provider (e.g., physician, counsellor, or community mental health team). Visit the website to see what's available in your region of BC.
Who: Youth and young adults with substance use challenges
Type: Live-in, bed-based treatment
Focus: Substance use, relapse prevention, peer support, life skills
Healing House
Youth & Young Adult Live-In Program (Coast Mental Health)
Phone: 604-872-3502
Email info@coastmentalhealth.com
Website: https://www.coastmentalhealth.com/what-we-do/pillar-housing/
A trauma-informed live-in treatment program focused on young adults (ages 17–24), with culturally informed care, individual and group support, life skills development, and aftercare planning.
Who: Young adults (17–24)
Type: 90-day live-in treatment
Focus: Trauma-informed substance use recovery, life skills, relational support